“The customer is always right.” How many times have you heard that statement? Hypothetically, that mindset is supposed to create a business that caters to your customers, and therefore creates a great customer experience. But, before you have a happy customer, you must have a happy team. Without engaged, creative, and effective employees, you can never have a happy customer and successful business. This is just one of the many reasons that team building events are an essential line item on your yearly budget.
Creating a happy team isn’t just about giving them plenty of paid vacation and great benefits – your team must be able to work together, communicate, and have a unified vision of success. These ideally simple skills need to constantly be fostered as your business grows, your company grows, team members change, or even as your team’s tenures extend, unique events help them get out of the daily habits, and stay creative.
A day at a ropes course is a great way to bring your team together. Some of your team may have to push past some of their fears or comfort zone. You’ll see your other employees encourage and help them get to the next step. They will cheer each other on through the challenges of each obstacle, leaning on each other for advice. You might be surprised at who takes the lead on each new level, and who ends up bringing up the rear. Your employees will appreciate a way to get to know each other outside of the office and you’ll watch how their relationships will carry over into the office environment, creating a team that can come together not only to make sure the ‘customer is always right,’ but to work towards your shared vision.
For more information on our wide variety of team building options, contact us at Wake Nation.